About this experience
This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away.
You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest artificial waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.
From there, begin a self-guided tour in the lobby of the Freedom Tower by watching "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower.
Upgrade your experience to take the "Sky Pod" elevator 1,250 feet up to the One World Observatory, where you can see the NYC skyline stretching across Manhattan.
At a glance
- Duration: 3 hr 30 min
- Private experience
What is included
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Visit to the meaningful sites of Ground Zero
- A private guide who shares stories about their personal connection to 9/11
- Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC
- Moment of reflection at the largest man-made waterfalls on the continent
Not included
- Gratuities
- 9/11 Museum (upgradable on site depending on availability)
Itinerary and highlights
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.
Upgrade your experience to take the "Sky Pod" elevator up 1,250 feet to see breathtaking views of Manhattan from the 360-degree observation deck. It spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
Meeting and pickup information
- Please meet your guide at the Broadway entrance to St. Paul's Chapel (209 Broadway between Fulton and Vesey Streets). The guide will be there 10 minutes before the tour starts and will be wearing an orange hat AND/OR blue top or jacket.
Languages and tickets
- English — Guide
- Mobile Only
Tour operator
- ExperienceFirst
Meeting points and locations
Accessibility and practical details
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- One World Observatory admission is NOT included unless option is selected at time of booking
- This is a private tour/activity. Only your group will participate
- Airport style security screening will take place at the One World Observatory. All bags are subject to search.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Available tour options
- One World Observatory Entry
- 911 Ground Zero Tour Only
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